No |
Speech title |
Objectives |
Duration |
1 |
Conversing with Ease |
Identify techniques to use in conversing with strangers.
Recognize different levels of conversation.
Initiate a conversation with a stranger.
Use open-ended questions to solicit information for further conversation. |
10-14 minutes |
2 |
The Successful Negotiator |
Employ win/win negotiating strategies to achieve your goals.
Enjoy the benefits of win/win negotiating. |
10-14 minutes |
3 |
Diffusing Verbal Criticism |
Respond non-defensively to verbal criticism.
Employ a five-step method to identify the problem, diffuse the attack and arrive at a
solution. |
10-14 minutes |
4 |
The Coach |
Determine reasons for someone's substandard performance.
Coach the person to improved performance. |
10-14 minutes |
5 |
Asserting Yourself Effectively |
Enjoy the mental and physical benefits of being assertive.
Employ the four-step method for addressing a problem and asking for help.
Overcome resistance to your requests. |
10-14 minutes |